Buying a home is one of the most significant decisions a family or first-home buyer will ever make. It’s not just a financial transaction—it’s the start of a new chapter in your life. Whether you’re searching for the perfect place to raise your children or looking to get a foot on Sydney’s competitive property ladder, having the right guidance is essential.
That’s where a buyers agent comes in. A professional buyers agent can simplify the process, protect your interests, and even save you time and money. But not all buyers agents are created equal. Asking the right questions upfront can make the difference between a rewarding experience and a costly mistake.
In our previous blog, we shared The 5 Most Important Questions to Ask a Buyers Agent Before Engaging Them. That post remains a valuable starting point. But in today’s fast-moving, data-driven market, we believe it’s time to go even deeper.
Why 7 Questions Matter More Than Ever in 2025
Sydney’s property market has evolved dramatically over the past few years. Buyers now face a more complex environment shaped by interest rate shifts, changing lending conditions, government incentives, and a wave of migration into the city’s key growth areas. In this landscape, both first-home buyers and families need more than a good property—they need a clear strategy and expert guidance.
Choosing the right buyers agent is not just about finding someone with a real estate licence. It’s about selecting a professional who will advocate for your interests, guide you through every step of the process, and help you make informed decisions with long-term benefits.
7 Quick Points Before We Dive In
- A buyers agent works solely for you, the buyer—not the seller.
- Sydney’s competitive market means experience and insight are key.
- Asking the right questions helps you identify red flags early.
- Some buyers agents are specialists—others are generalists.
- Transparency on fees and services prevents surprises later.
- Due diligence done by your buyers agent can make or break your investment.
- Local knowledge and access to off-market properties add major value.
1. Are You a Fully Licensed Buyers Agent in NSW?
Why It Matters:
In New South Wales, only a person who holds a valid real estate licence issued by NSW Fair Trading can lawfully act as a buyers agent. This licence confirms that the individual has completed the required training, complies with professional standards, and adheres to relevant legislation.
Some buyer’s agents are operating in NSW under interstate licences through the Automatic Mutual Recognition (AMR) scheme. This means they may have obtained their licence in another state—where licensing requirements can be less rigorous—and are legally recognised to work in NSW without completing the specific training required under NSW legislation. Additionally, some individuals operate as buyer’s agents under the supervision of a licence holder or within an agency structure, allowing them to legally act in the role without holding their own individual or corporation licence.
A fully licensed buyers agent has a legal duty of care to act in your best interests. They must disclose any conflicts of interest and handle your money and property-related matters with integrity.
Without a licence, you have no legal protection if something goes wrong—and unfortunately, there are unqualified operators in the market. Don’t take this risk with your most important investment.
At Parker Hadley:
We are proud to be fully licensed buyers agents in NSW, operating with transparency, accountability, and a strong code of ethics. Our clients receive the protection and professionalism that only a licensed agency can provide.
Red Flag:
If the agent can’t show proof of licensing or only holds a restricted certificate, walk away. You deserve better.
2. Do You Represent Buyers Exclusively – or Both Sides?
Why It Matters:
Many real estate professionals wear multiple hats. Some may claim to be buyers agents but also take listings from sellers or developers. This dual role creates a conflict of interest that can compromise the quality of advice and support you receive.
A true buyers agent should represent only the buyer, ensuring that every recommendation, negotiation, and decision is 100% aligned with your best interests.
At Parker Hadley:
We are proud to be an exclusive buyers agency. We don’t sell property, and we don’t take commissions from sellers or developers. That independence gives us the freedom to advocate for you without compromise.
What to Listen For:
Ask clearly: “Do you ever receive payment or incentives from sellers or developers?” The answer should be a definitive no.
3. What Is Your Experience in the Sydney Market—Especially in the Suburbs We’re Looking At?
Why It Matters:
Every Sydney suburb has its own character, challenges, and investment potential. A buyers agent who understands the micro-market dynamics—school zones, upcoming infrastructure, flight paths, traffic patterns, council plans—can guide you with nuance and precision.
For families and first-home buyers, this insight is gold. You’re not just buying a house; you’re buying into a lifestyle, a school district, a commute, and a long-term future.
At Parker Hadley:
We specialise in Sydney’s Inner West, Lower North Shore, CBD and Eastern Suburbs. Our team members are locals who have helped clients purchase in every price range, from entry-level apartments to multi-million-dollar family homes. We also track market trends to ensure we’re always one step ahead.
Pro Tip:
Ask your agent to share recent transactions and results in your preferred areas. Their knowledge should extend well beyond median prices and school names.
4. Can You Explain Your Fee Structure—and Are There Any Hidden Costs?
Why It Matters:
Every buyers agent has a different way of charging for their services. Some charge a flat fee, others a percentage of the purchase price. Some fees are all-inclusive; others have add-ons for inspections, auctions, or due diligence.
Understanding the full cost structure upfront ensures there are no surprises along the way. It also allows you to compare agents on a level playing field.
At Parker Hadley:
We provide a clear, written agreement that details every aspect of our pricing. Our packages are flexible—whether you need help with the full search and acquisition process or just negotiation and due diligence.
We also offer packages tailored to first-home buyers, with a focus on value, education, and support.
Tip:
Make sure the agent provides a written agreement that outlines:
- The scope of services
- The fee amount
- When and how fees are paid
- Any success or contingency fees
5. What’s Your Process from Search to Settlement?
Why It Matters:
The property journey is complex. A professional buyers agent should be able to outline a comprehensive, step-by-step process to help you understand what happens at each stage.
This includes:
- Goal setting and strategy
- Property search and shortlisting
- Off-market access
- Inspection and reporting
- Price assessment and due diligence
- Negotiation or auction bidding
- Pre-settlement checks
- Post-purchase support
A clear process keeps everyone aligned and ensures nothing is missed.
At Parker Hadley:
Our structured approach has helped hundreds of buyers achieve their goals with confidence. We use checklists, digital tools, and regular communication to keep you informed at every stage. No confusion, no stress.
Red Flag:
If the agent can’t explain their process in detail—or offers vague promises without substance—they’re likely winging it.
6. Do You Have Access to Off-Market Properties?
Why It Matters:
It’s estimated that up to 25% of Sydney property transactions happen off-market. These are properties that are sold quietly, often before being advertised online or launched on the market.
Access to off-market listings gives you:
- First pick of properties
- Less competition
- More time to make decisions
- The chance to secure exclusive deals
Only well-connected buyers agents—those with strong relationships across real estate networks—will consistently bring these opportunities to the table.
At Parker Hadley:
Our team has access to a wide network of selling agents, developers, and industry insiders. We’re frequently invited to inspect and offer on properties before the public ever sees them.
For families looking to upgrade or relocate, this access can be a game-changer.
7. What Makes You the Right Buyers Agent for Me?
Why It Matters:
This is a personal question—but perhaps the most important one.
You need someone who listens to your needs, respects your budget, communicates clearly, and genuinely wants the best for you. A good buyers agent isn’t just skilled—they’re also trustworthy, empathetic, and responsive.
At Parker Hadley:
We approach every client relationship with integrity and empathy. We know buying property can be stressful, so we make it our mission to provide clarity, confidence, and calm.
We’re proud of our results, but even prouder of our client relationships.
What to Look For:
- Do they ask insightful questions?
- Are they transparent with timelines and expectations?
- Are they generous with knowledge and advice?
How Valuable Is a Buyers Agent Really?
A great buyers agent doesn’t just find you a home—they empower you to make a strategic and confident decision.
The value they bring includes:
- Saving you from overpaying
- Helping you avoid poor-quality or risky properties
- Giving you access to opportunities you’d never find alone
- Handling negotiation, paperwork, and pressure
- Acting as your advocate every step of the way
In short, a good buyers agent pays for themselves many times over.
At Parker Hadley, our clients gain access to data-backed advice, off-market listings, smart negotiation tactics, and unmatched support.
Whether you’re buying your first property or upgrading for your family, we help you do it smarter and faster—with less stress.
7 FAQs About Choosing a Buyers Agent in Sydney
- Do I need a buyers agent if I’ve already found a property I like?
Yes. A buyers agent can perform due diligence, assess fair value, uncover red flags, and negotiate on your behalf—often saving you tens of thousands of dollars. - How do buyers agents get paid?
Most charge either a fixed fee or a percentage of the purchase price. Reputable agents are transparent with their fees and provide a written agreement. - Is using a buyers agent worth it in Sydney’s current market?
Absolutely. With rising prices and high competition, buyers agents can give you the edge you need to secure the right property. - Can buyers agents help with off-the-plan or new builds?
Yes, and they can often spot pitfalls with new developments and assess value based on future resale potential. - How long does the process usually take?
It varies, but many clients secure a property within 4–8 weeks with the right buyers agent. - Can a buyers agent help if I’m buying at auction?
Definitely. A buyers agent will set your limit, bid professionally, and keep emotions in check. - Do buyers agents work with first-home buyers with smaller budgets?
Yes. Many agents, including Parker Hadley, tailor their services to meet the needs of budget-conscious buyers.
Conclusion: Confidence Starts With the Right Questions
Choosing a buyers agent is one of the most important early steps in your property journey. By asking these seven vital questions, you give yourself the power to:
- Cut through the sales talk
- Find an aligned partner
- Avoid hidden risks
- Make the smartest purchase possible
At Parker Hadley, we welcome these questions—and any others you may have. We believe in earning your trust through honesty, insight, and results.
If you’re ready to make your next property move with clarity and confidence, we’d love to help.
